Privacy Policy

This Privacy Policy explains how Dwellerin Network Private Limited and its affiliates (homversity.com) collect, use, and share information from or about you when you use our websites, downloadable applications, voice-activated assistants, and other services that link to this policy (the "Services").

When you use the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Portal. While you have the option not to provide us with certain information or withdraw consent, in such an event you may not be able to take full advantage of the entire scope of features and services offered.

1. Types of Information We Collect

Information You Provide to Us

• Contact and registration information: your name, address, telephone number, email address, username, and password.
• Information about you or your friends and family: demographic or biographical information, gender, interests, photos, or information about friends, contacts or referrals.
• Transaction information: payment information such as your credit/debit card details, purchase history and other information related to your transaction.
• Customer care, technical support and feedback: questions and messages you address to us directly. If you contact us by phone, we may record the conversation and/or keep a summary of the call.
• Other information you provide: posts, date of birth, content, photos, booking times or biometric identifiers such as facial scans or fingerprints.

Information We Collect Automatically

• Device Information: your IP address, browser types and language, operating system, platform and device types, and device IDs / advertising identifiers.
• Usage Information: files you download, domain names, landing pages, browsing activity, clicks, scrolling and keystroke activity, pages and ads viewed, forms you complete, search terms, email interactions, access times and error logs.
• Location Information: city, state and ZIP associated with your IP address, WiFi triangulation, and — with your consent — precise GPS information from your device.
• Offline Information: certain information may be stored while you are offline and transmitted to us when you next connect to the Internet.

Information from Third Party Sources

• Public Information: from publicly and commercially available sources, including demographic and purchasing data, loyalty program membership, and advertising interactions.
• Social Media Information: if you interact with us through a social network or platform, we may access information you provide there such as name, email, friend list, photo, age, gender, location and social networking ID.

2. How We Use Your Information

Provide the Service

• responding to your requests or inquiries;
• providing technical support;
• sending service-related communications and administrative messages;
• understanding how you use the services so we can improve them.

Personalize your experience

• providing advertising based on your activities and interests;
• creating audience segments for targeted advertising across services, platforms and offline;
• creating profiles for analytics, marketing and advertising;
• sending newsletters, surveys and information about products, services and promotions.

Recognize your devices and prevent fraud

• matching your devices and interests across sessions for analytics and ad serving;
• protecting the safety of our users and others;
• enforcing our terms of service and preventing fraud or illegal activity.

We may combine the information we collect for any of the foregoing purposes. We may aggregate or de-identify your information and use, share, rent or sell aggregated or de-identified information for any purpose; such information is not subject to this Privacy Policy.

3. How We Share Your Information

• Service providers that perform business functions on our behalf (research and analytics, website hosting, transaction fulfillment, payment processing, fraud prevention, technology services, identity management).
• Advertisers, advertising networks and other third parties to tailor services and ads; these parties may use their own tracking technologies.
• Hashed/masked information shared with third parties to personalize your experience and offers.
• Social networks when you use social features (e.g. a "like" button) within a Service.
• Other users and search engines, where information in your Account Profile may be publicly visible and searchable.
• Law enforcement, regulators and anti-fraud groups to protect legal rights and safety, respond to legal process, and enforce our terms.

4. Your Rights and Choices

Communication Preferences and Opt-outs

You may unsubscribe from newsletters or promotional emails via the opt-out instructions in the email. You cannot unsubscribe from service-related or transactional emails.

Rectification, Erasure & Withdrawal of Consent

You may contact us to request rectification or erasure of your Personal Information, or to withdraw consent at any time. Any such request will not affect the lawfulness of processing done prior to your request.

Cookies and Similar Technologies

We and our partners use cookies and similar technologies (web beacons, pixels, ad tags and device identifiers) to recognize you and your devices. Our Cookies and Tracking Technologies policy provides certain opt-out choices.

Other Online Services

Our services may contain links to third party websites and services which collect information under their own privacy policies. We do not endorse or control those third parties' practices.

5. How We Protect Your Information

We maintain procedural, technical and physical safeguards to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your information. No security solution is infallible; our database is stored on servers secured behind a firewall with access strictly limited on a need-to-know basis. By using the Portal, you understand your information may be transferred to countries other than India.

6. Updates to Our Privacy Policy

If we make material changes, we will post a revised version online and may notify you by other means. The date at the top tells you when it was last updated. Any changes become effective when posted; continued use indicates your acceptance.

Contact Us

For any questions or complaints about this Privacy Policy, contact us at team@homversity.com.

Office address — Homversity Boys Hostel, Vasantbaug society, 10, Gulbai Tekra Rd, beside Mocha Cafe, opp. IDBI Bank, Navrangpura, Ahmedabad, Gujarat 380006.